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• Starting from 2007, MQA’s accreditation is perpetual unless stated otherwise. All accredited qualifications are subject to periodic maintenance audit to ensure continuous improvement. If the accreditation of a qualification is revoked, the cessation date will be displayed in the Malaysian Qualifications Register. Qualifications previously accredited under National Accreditation Board of (Lembaga Akreditasi Negara, LAN) have a validity period of 5 years and this information is stated in the MQR for reference purposes.

• The verification of accreditation status of a programme will not be performed by MQA. This printed statement is sufficient for any related business.
 

Master of Customer Service Management
     
     
Reference Number : MQA/SWA1423
Certificate Number : 19055
Name of Qualification : Master of Customer Service Management
Date of Accreditation (dd/mm/yyyy) : Starting 17/05/2017
Compliance Audit :
Name of Institution : Universiti Teknologi MARA (UiTM) Shah Alam
Address :
   
    40450 Shah Alam
    Selangor
Telephone Number : 03-5543 5701
Fax Number : 03-5543 5721
E-mail : pnc.inqka@uitm.edu.my
Website : www.uitm.edu.my
Type : Masters Degree
MQF Level : 7
NEC Field (National Education Code) : 0414 (Management and administration )
Equivalency For Public Services : Master’s Degree
Number of Credits : 40
Mode of Study : Full Time and Part Time
Duration of Study (years) :

Full Time

 Weeks/Semester Semesters Duration

Long

 17 3 1 year/s 6 month/s

Short

 - -

Part Time

 Weeks/Semester Semesters Duration

Long

 17 4 2 year/s

Short

 - -
     
   
Previous Duration of Study

Starting

 Weeks/Semester Semesters Industrial Training Years Credits
17/05/2017 17 4 - 2 40
29/12/2021 17 3 (FT) ; 4 (PT) - 1.5 (FT) ; 2 (PT) 40
     
Mode of Delivery : Conventional
Remark(s) : NA

     
NA : Not Available    
     
     
 
 
   
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