Master of Customer Service Management
Reference Number
:
MQA/SWA1423
Certificate Number
:
19055
Name of
Qualification
:
Master of Customer Service Management
Date of Accreditation
(dd/mm/yyyy)
:
Starting 17/05/2017
Compliance Audit
:
Name of Institution
:
Universiti Teknologi MARA (UiTM) Shah Alam
Address
:
40450 Shah Alam
Selangor
Telephone No.
:
03-5543 5701
Fax No.
:
03-5543 5721
E-mail
:
pnc.inqka@uitm.edu.my
Website
:
www.uitm.edu.my
Type
:
Masters Degree
MQF Level
:
7
NEC Field (National Education Code)
:
0414 (Management and administration )
Equivalency For Public Services
:
Master’s Degree
No. of Credits
:
40
Mode of Study
:
Full Time and Part Time
Duration of
Study (years)
:
Full Time
Weeks/Semester
Semesters
Duration
Long
17
3
1 year/s 6 month/s
Short
-
-
Part Time
Weeks/Semester
Semesters
Duration
Long
17
4
2 year/s
Short
-
-
Previous Duration of Study
Starting
Weeks/Semester
Semesters
Industrial Training
Years
Credits
17/05/2017
17
4
-
2
40
29/12/2021
17
3 (FT) ; 4 (PT)
-
1.5 (FT) ; 2 (PT)
40
Mode of Delivery
:
Conventional
Remark(s)
:
NA
NA : Not Available