Quality of Programme/Higher Education Provider

To report any form of misconduct by the Higher Education Providers (HEPs) in Quality Assurance and management of the programme.


(Information marked as * must be completed. Complaint will not be processed if the information received is incomplete.)

Reference No.
Date of Complaint
Detail of Complaint *
Name of Higher Education Provider (HEP) *
Other HEP
Address of HEP/Institution
Name of Programme *
Apendix (If applicable)


Other Category
Name *
IC/Passport/Army/Police No.
Mailing Address*
Email *

1. I hereby declare that I have read and understand the definitions of complaint/inquiry and the management procedures of complaint/inquiry of MQA. All the information I have provided are true and I accept all responsibility. MQA will not be responsible for any loss or damage due to the use of the services in this system. All information will be kept private and only be used by MQA.
2. I have read and accept the Terms and Conditions as stated.